FALL 2005 VOLUME 2, ISSUE 2
Current Issue
Fall 2005
Letter from the President
What's New in 8.0
Product Power Boosts
Commissions: Expect What You Incent
Increasing Production with Warehouse Lines

Del Mar Database Launches BusinessTrac™

Close More Loans at a Lower Cost

Case Study Overview
Automate Your Funding Transactions
Grow Your Business with Product Training
SupportTrac: Your Portal to Expanded Customer Service
Free Executive Webinar Series
2005 Trade Show Schedule
Contacts/Sales
 
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Spring 2005
Fall 2004
Summer 2004
 
SupportTrac™
Your Portal to Expanded Customer Service

To ensure that our growing client base and new product offerings are supported appropriately, we have doubled the size of our support team and are enhancing SupportTrac, our customer service portal. SupportTrac replaced Diamond Club in July 2005. Through SupportTrac, clients and partners can:

  • Download applications and new release information
  • Create, view, and modify support incidents and steps
  • Search and view knowledge-base articles
  • Access manuals, guides, data sheets and technical bulletins
  • Update user profiles
  • View product registrations and configurations
  • Access the latest news about Del Mar Database


Click Image to enlarge

If you have not had an opportunity to explore SupportTrac, please take a moment today to visit the site and request a password:

http://support.delmardb.com/support/

You may also contact our customer support team at 858.550.8800 to obtain a user I.D. and password.

"Thank you for setting me up on SupportTrac. The site is easy to use and I have everything I need in one location."

Adam L. Boyd, Hometown Mortgage Services, Inc., Birmingham, AL


Corporate Office
6165 Greenwich Drive
Suite 200
San Diego, CA 92122

858.550.8810

www.delmardb.com

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