The Problem
The normalization of the industry that began with the collapse of sub-prime loans in 2007 means that your ability to increase sales is squarely tied to your ability to provide phenomenal customer service.
All lenders essentially offer the same loan programs now.
And with the tight margins you earn, everyone is priced nearly the same.
Your ability to increase sales then, is really based on your reputation.
You aren't in the mortgage business... you are in the customer service business!
The Solution
Whether your customer is a borrower, a broker, or an account executive, DMD's solutions will help you enhance how you are perceived:
- Enable your originators to answer borrower questions in real time with a 24x7 web status portal
- Go from application to funding in record time with streamlined workflow automation
- Get to docs quickly with embedded vendor services
- Share select parts of the loan file with the originator through your portal
The Details
If making more money by increasing your sales is important to you, be sure to ask about it specifically while participating in a demonstration of our solution.