SAN DIEGO, September 23, 2004 -
Massachusetts-based Ross Mortgage Company has selected Del Mar Database's DataTrac® as its back-end automated processing solution of record and is the 300th customer to take advantage of the solution, which enables lenders to leverage their existing technology investment to reduce costs, generate greater profits per loan, minimize errors using business intelligence and fund more loans with fewer people.
When Ross Mortgage made the transition from broker to banker at the end of 2003, the lender maintained its Calyx Point® front-end system and used Excel spreadsheets on the back-end.
"In order to get things done right, we found ourselves performing additional tasks that were manual and time consuming," said Bob Kalagher, senior vice president for Ross Mortgage. "We couldn't generate any meaningful reports from the systems we were using, and filing the state's required quarterly lending reports was just brutal."
According to Kalagher, DataTrac has saved money and improved efficiencies by reducing manual data entry and the inevitable human errors in a manual process. The solution also simplified the reporting process and quickly provides meaningful reports. As a rapidly growing lender, Kalagher sees DataTrac as "instrumental to (our) growth plans" and as something that will help recruit talented mortgage professionals to the organization.
"An additional benefit is that DataTrac allowed us to keep using Point, which our loan officers and processors love," continued Kalagher. "For me, DataTrac provides us the ability to easily make management level decisions because I have access to accurate data and meaningful reports in real- time."
"Del Mar Database's focus has always been to help small and medium sized lenders compete with larger firms, and brokers turning into bankers are perfect examples," said the president of Del Mar Database. "The POS solutions are great applications, but they aren't intended as complete lending solutions. As mortgage brokers become lenders they need to augment their technology if they want to continue to grow profitably. We're excited to be a part of Ross Mortgage's future growth.