SupportTrac™
Your Portal to Expanded Customer Service
To ensure that our growing client base and new product offerings are supported appropriately, we have doubled the size of our support team and are enhancing SupportTrac, our customer service portal. SupportTrac replaced Diamond Club in July 2005. Through SupportTrac, clients and partners can:
Download applications and new release information
Create, view, and modify support incidents and steps
Search and view knowledge-base articles
Access manuals, guides, data sheets and technical bulletins
Update user profiles
View product registrations and configurations
Access the latest news about Del Mar Database
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If you have not had an opportunity to explore SupportTrac, please take a moment today to visit the site and request a password: